Medical Providers


Beginning in December 2010, the New York State Workers’ Compensation Board began using new Medical Treatment Guidelines. The MTG program includes four comprehensive, evidence based guidelines for the treatment of injuries and illnesses involving the neck, back, shoulder and knee. These guidelines were the mandatory standard of care for dates of service on or after December 1, 2010. On March 1, 2013, the Carpal Tunnel Syndrome Guidelines, updated versions of the current MTGs and a new maintenance care program were adopted. Click here for more information from the Workers’ Compensation Board.


When calling for status of a medical bill, please have as much information as possible (Claim Number, Patient Name, Patient Employer, Date of Injury, etc.). This will allow us to assist you quickly and efficiently. Medical bills are paid within 45 days of receipt. Please make sure that we have an updated W-9 Form with your Tax ID Number and mailing address for payments. We cannot issue payment without an up-to-date W-9 that matches your bill. If you have any questions, please call us at (800) 337-7419. We pay per the applicable Medical Fee Schedule. For more information, click here.


















Our DME vendor

 is MarTor.

Our radiology PPO is

One Call Care Management.

Our pharmacy

vendor is AWPRx

Triad Group

We at Triad are dedicated to providing excellent customer service.

Give us a call today!



400 Jordan Road

Troy, New York 12180







New York State Division of Minority and Women's Business Development
Triad Group
New York State Division of Minority and Women's Business Development
Triad Group
Triad Group
Triad Group