Triad Group is committed to provide Employers with comprehensive claims management and outstanding customer service. Our relationship begins with the creation of a customized plan that suits your needs. We then establish points of contact within your organization as well as ours to ensure that the lines of communication are always open. From there, you can rest assured that your claims will be handled with care and precision at minimum cost.
One of the most important elements of Claims Management is timeliness. The sooner you report an incident to us, the better. When an incident is reported immediately, it makes it much easier for us to handle it effectively. We can then assign case management, investigation or any other intervention that would appropriate. This also allows us to initiate diagnostic studies to evaluate need for further treatment and expedite the claimant’s return work. Click here to see a sample C-2F, which should be completed by the injured worker’s supervisor and submitted to Triad ASAP. In compliance with Workers Compensation Board requirements, an injured worker will be given a claimant information packet which will provide them with paperwork to be completed. This packet will also inform them which Provider Networks should be used for diagnostic testing and prescription medication.
The Workers Compensation Board will require Forms that detail the claimant’s payroll information and time lost from work. These forms are completed by the Employer, and submitted to Triad. They are Forms C-11, C-240, C-107. A C-11 and C-2F is the employer’s report that the claimant is losing time as a result of the injury. A C-240 shows the payroll of the claimant for one year prior to the date of injury. A C-107 is a request for reimbursement for wages paid. Sometimes the Board will request updated Forms even though the information has not changed. This can be a tedious process. However, failure to comply could result in penalty, so it is important that these Forms are completed and submitted upon request.